SitewideAI

How to Turn Your Website into a Knowledge Base

Learn how to transform your website into a knowledge base by compiling information from various pages into a searchable dataset.

Why Create a Knowledge Base?

Before diving into the process, let's understand the benefits of creating a knowledge base:

  1. Improved customer support
  2. Enhanced user experience
  3. Increased efficiency for internal teams
  4. Better SEO performance
  5. Centralized information management

Approach

Let's outline the steps needed to build your knowledge base:

  1. Visit each page on the website
  2. Extract relevant information using AI
  3. Compile the data into a structured format (e.g., spreadsheet)
  4. Implement a search tool or AI chatbot for easy access

Code vs. No-Code Solutions

For Software Engineers

If you're comfortable with coding, you can build a custom solution using Python. Learn more in our detailed tutorial: How to Convert Your Website into a Knowledge Base Using Python.

For Non-Technical Users

For those without coding experience, SitewideAI offers a no-code solution to easily create your knowledge base.

Getting Started with SitewideAI

Create an Account

SitewideAI is free to start, with your first 500 pages included. Sign up here to begin building your knowledge base.

Set Up a Scan

  1. Log in to your SitewideAI dashboard
  2. Enter your website URL
  3. Click the "Scan website" button

Configure the Extraction

On the scan preparation page, enter a prompt to guide the AI in extracting relevant information. Here's an example prompt:

Extract all information relevant to building a knowledge base about this company.
Each piece of information should include a title, a summary, and a citation,
where the citation is a word-by-word reproduction of the text from which the
information was retrieved.

SitewideAI will automatically suggest columns for your spreadsheet based on the prompt.

Customizing Your Knowledge Base

Consider adding these options to further tailor your knowledge base:

  • Choose specific page types to include (e.g., blog posts, product pages)
  • Set a crawl depth to control how many pages are scanned
  • Add custom metadata fields for better organization

Processing and Refining the Data

After the scan is complete:

  1. Review the extracted data for accuracy
  2. Remove any irrelevant or duplicate information
  3. Organize the data into logical categories
  4. Add any missing information manually

Using Your Knowledge Base

Integration with ChatGPT

One of the easiest ways to utilize your new knowledge base is through ChatGPT:

  1. Upload the CSV file to ChatGPT
  2. Start chatting to access your knowledge base information

Other Implementation Options

Consider these additional ways to leverage your knowledge base:

  1. Internal search engine: Implement a search tool on your website for easy access
  2. Customer support chatbot: Train an AI chatbot using your knowledge base data
  3. FAQ page generator: Automatically create and update FAQs based on the extracted information
  4. Content strategy: Use insights from your knowledge base to identify gaps in your content

Conclusion

By following this guide, you can transform your website into a powerful, searchable knowledge base. Whether you choose a code-based approach or a no-code solution like SitewideAI, creating a knowledge base will enhance your website's value for both users and your organization.

Ready to get started? and begin building your knowledge base today!